Terms and Conditions

General

The information contained in this site has been compiled as accurately as possible. We cannot accept responsibility for any unfortunate misrepresentations or errors, but encourage individuals or companies to inform us of such incidents through email using the following address: errors@southaustralianwines.com

Legal Age Requirements

Legal age restrictions for the sale of alcohol: It is against the law to sell or supply intoxicating substances to persons under the age of 18 years old in the UK. Placing an order through this site can only be made by persons over the age of 18 as required by law. It is your responsibility to ensure that there will be someone of legal age to accept delivery.

Delivery

We will usually deliver your product(s) within seven working days from receipt of payment. If you have not received your order within fourteen days please contact us either by phone or email.
It is your responsibility to ensure that there will be someone of legal age to accept delivery.
There is a £5.00 delivery charge per 12 bottle case to the majority of mainland U.K. unless otherwise specified as detailed when you place your order.

Damages

Please check your order upon delivery, any breakages must be reported to the courier and the damaged items detailed on the delivery note. Please also notify us as soon as a damaged order arrives, any notifications received after two days from receipt will not be covered by our warranty.

Faulty Product

While we endeavour to supply the best quality wines, should an occasion arise where the product is out of condition i.e. corked, we will either replace the wine or credit your account upon receipt of the original item within 28 days of delivery. Please contact us if you require any further information about this process.

Product Information

All tasting notes for the products have been sourced either directly from the wine bottle/supplier or is our personal opinion. We cannot accept responsibility for the accuracy of this particular information but endeavour to portray a fair and accurate description. Descriptions, vintages and prices are subject to change at short notice. We will endeavour to notify customers of any changes as soon as possible.

Prices

All prices are per bottle and include V.A.T. at 17.5%

Payment & Security

Payment can be made on the website safely via ProtX or direct to us over the telephone using Maestro, Solo, Visa, Mastercard or American Express.
We do not pass any information on to other companies or individuals.

If you do not wish to receive future information about our offers please email us at unsubscribe@southaustralianwines.com or telephone us direct.